Pre-Sales Support

We'll take time out to discuss your requirements, help you optimise your product selection to meet them and give you time to ponder it before making your decision. No pushy sales calls, just professional, responsive behaviour that we trust you will value.

Installation Support

Typically the areas where our customers ask for installation support is when it comes to installing in-ceiling or in-wall speakers. The beauty of Sonos wireless technology is that it allows the electronics to be out of sight. Therefore the installation of discreet speaker systems is a common objective.

Silver Satsuma have installers located around the UK. If you think you need assistance, call our number first and we will discuss your requirements and take it from there.

Post-Sales Support

Such is our confidence in the reliability, ease of setup and ease of use of Sonos™ System that we offer our freephone number for support calls too.

What can expect from us? Primarily our support will be there to offer assistance with setup and configuration questions. Where we can make a difference is with the direct person to person contact and ownership of problem resolution.

There is a whole support forum to be found on the main Sonos own website. We're here to help make it easier.